Privacy policy

This Privacy Policy explains how BR-W collects, uses, stores, and protects your personal information when you visit our website or purchase products from us.

1. Data Controller

BR-W, Blaž Bratušek s.p.
Cirkulane 65, 2282 Cirkulane, Slovenia
VAT ID: SI99750716
Email: info@br-w.eu

2. What Data We Collect

We collect the following personal data when you interact with our website:

  • Name and surname

  • Email address

  • Phone number

  • Shipping and billing address

  • IP address

  • Payment method (processed securely through third-party providers)

We also collect data through cookies for analytics, functionality, and advertising purposes (see section 7).

3. How We Use Your Data

Your personal data is used for the following purposes:

  • Processing and shipping your orders

  • Sending order confirmations and updates

  • Providing customer support

  • Managing returns, warranties, and complaints

  • Improving our website functionality and performance

  • Sending optional marketing emails (only with your consent)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity (to fulfill your order)

  • Legal obligations (e.g., tax regulations)

  • Your explicit consent (for email marketing and cookies)

  • Legitimate interest (to prevent fraud and improve service)

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law.
You can request deletion of your data at any time, subject to our legal obligations.

6. Data Sharing

We do not sell or rent your personal information.
Your data may be shared only with:

  • Shipping providers

  • Payment processors (e.g., Stripe, PayPal)

  • Technical partners (e.g., Shopify, Google Analytics, Meta)

All partners are GDPR-compliant and contractually obligated to protect your data.

7. Cookies and Tracking

Our website uses cookies to:

  • Enable basic functionality (e.g., cart, login)

  • Analyze website traffic (Google Analytics)

  • Personalize ads and retargeting (Meta Pixel, Google Ads)

You can manage or disable cookies in your browser settings. By using our site, you consent to our use of cookies as described above.

8. Your Rights (EU GDPR)

As a data subject, you have the following rights:

  • Right to access your personal data

  • Right to correction or deletion

  • Right to object or restrict processing

  • Right to withdraw consent at any time

  • Right to data portability

To exercise your rights, contact us at info@br-w.eu.

9. Data Security

We take all reasonable steps to protect your data, including SSL encryption, secure payment gateways, and limited access to personal data by authorized personnel only.

10. Contact

For any questions regarding this Privacy Policy or how your data is handled, please contact:
info@br-w.eu