Shipping policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Regions

We currently ship to all countries within the European Union (EU).
If you are located outside the EU and would like to place an order, please contact us before purchasing.

EU-Based Fulfillment

All products are shipped from our European warehouse.
This ensures the following benefits for EU customers:

  • No customs duties or import taxes

  • Faster delivery

  • No hidden charges upon delivery

Estimated Delivery Times

Destination Estimated Delivery Time
Slovenia, Austria, Germany 2–4 business days
Other EU countries 3–7 business days

Please note that delivery times are estimates and may vary due to local postal conditions or seasonal demand.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
Occasional free shipping promotions may be available and will be clearly indicated during checkout or on product pages.

Packaging and Tracking

All items are securely packaged to ensure safe delivery.
A tracking number will be provided for every shipment, allowing you to monitor the delivery status at any time.

Failed Deliveries and Returns to Sender

If a package is returned to us due to incorrect address details or multiple failed delivery attempts, the customer is responsible for any reshipping fees.

Contact

For any questions or concerns regarding shipping and delivery, contact us.